Simplify Patient Journeys Within Epic Workflows

Healthcare organizations rely on Epic to connect patient information and workflows, but contact center teams can still face unnecessary steps, manual documentation and disconnected interactions.

Five9 Epic Orchestrator brings AI-powered self-service, real-time agent guidance and workflow automation into existing Epic workflows, helping teams improve efficiency while making it easier for patients to get what they need. Patients can schedule appointments, manage refills and receive reminders through automated interactions, while agents gain easier access to information and support within familiar workflows.

Download the solution brief to learn how healthcare organizations can use Five9 Epic Orchestrator to reduce administrative effort, improve interaction consistency and expand patient access without adding unnecessary complexity.