RWJBarnabas improves patient understanding of radiology reports with plain-language tools

Dense, jargon-heavy radiology reports can leave patients guessing—and Googling—about what their scans really mean. Instead of rewriting its entire imaging workflow, RWJBarnabas Health layered a translator right where patients already look: MyChart. The result is a plain-language, visual summary that meets a wide range of literacy levels and defuses post-scan anxiety before it starts.

Curious how a lightweight add-on can boost comprehension, trim follow-up calls, and check off key Digital Health Most Wired benchmarks—all without a costly platform rebuild? Get the inside story, design insights, and early feedback straight from RWJBarnabas’ IT leaders in the full case study.