Most Wired Strategic Intelligence Report: Infrastructure

Healthcare infrastructure is no longer a background function—it is a frontline determinant of patient safety, care continuity, and clinician effectiveness. As care delivery becomes more distributed, mobile, and time-sensitive, infrastructure reliability is defined not by uptime alone, but by how well systems perform under pressure.

The Infrastructure Strategic Intelligence Report, sponsored by Spectrum Business, is based on findings from the Digital Health Most Wired (DHMW) survey and examines how healthcare organizations are evolving from reactive IT operations to resilient, strategically governed infrastructure environments. From hybrid cloud adoption to disaster recovery readiness and last-mile clinical usability, the report highlights what separates organizations that recover smoothly from those that struggle during disruption.

Key insights from the report

• Infrastructure maturity now averages 8.1 on a 10-point scale, reflecting strong foundational capabilities across organizations
• Organizations with formal governance outperform peers across patching, recovery testing, and refresh cycles
• Nearly all organizations have BCDR plans, but only leading systems consistently conduct zero-impact, end-to-end testing
• Hybrid cloud is now the norm, but measurement and standardization across environments remain uneven
• Supporting services like identity, network, and communication often lag behind core systems—creating a critical “last-mile” usability gap
• Infrastructure resilience depends less on individual systems and more on how interdependent services function together under stress

Download the Infrastructure Strategic Intelligence Report today to understand how leading healthcare organizations are building resilient infrastructure that supports modern care delivery—and how your organization can move from reactive operations to proactive resilience.