Cultivating operational excellence: Strategic leadership and culture in digital health

Digital health is at a turning point: evolving rapidly and presenting healthcare organizations with both unprecedented challenges and transformative opportunities. How can healthcare organizations achieve operational excellence to navigate this complex landscape and deliver exceptional patient care?

This executive summary, inspired by the CHIME Fall Forum 2024 session on “Flight Simulation: Pragmatic Piloting of Health Care Innovations” and sponsored by Rubrik, explores the critical aspects of operational performance in digital health, focusing on strategic leadership, organizational culture, and key operational areas.

Key takeaways:

• Defining operational excellence: Understand what operational excellence truly means in the context of digital health – it’s more than just technology implementation.

• Frameworks and strategies: Learn about practical frameworks like Lean methodologies and Agile principles that can streamline workflows, optimize resource allocation, and drive continuous improvement.

• The role of leadership and culture: Discover why strategic leadership and a strong organizational culture are crucial for successful digital transformation.

• Key pillars of operational excellence: Explore essential components like cybersecurity, AI implementation, IT service delivery, and more, and how they contribute to overall success.

• Measuring and monitoring success: Get insights on how to effectively measure progress, demonstrate ROI, and ensure accountability through clear metrics and KPIs.

The future of healthcare relies on achieving operational excellence to deliver high-quality, patient-centered care in the digital age.

Download the executive summary today to learn how your organization can cultivate top operational leadership and results in digital health.