3 Reasons Why FCC Behavioral Health Upgraded its Mobile Device Management

FCC Behavioral Health has nearly 20 counties under its purview across Southeast Missouri, creating a vast network of devices its IT team must reliably manage. Its existing mobile device management (MDM) platform was rife with inefficiencies, from frequent delays in policy implementations to lack of control in configuring Apple products. Unsatisfactory customer support was a final straw.

Three primary goals fueled the health system’s move to a more unified MDM platform:

1. Reliable, fast device management
2. Mitigating security risks
3. Easy to use and fast results.

This case study brief from NinjaOne lays out the challenge facing FC Behavioral Health’s IT team and how its choice of a unified MDM platform produced immediate results:

• 4x faster mobile device policy implementation
• Mobile device tickets resolved in 15% less time, on average

Overall, the team found the new MDM platform is easy to use, effective, and reliable. Policies and patches are no longer delayed, which helps keep the network secure and compliant. Now, teams are not wasting time switching back and forth between platforms, as every tool it uses integrates with the MDM platform, and devices activity and health are visible on one dashboard. Security actions can be swift and managed remotely, often without the need to interact with end users to find and fix device problems.

Download this case study brief today to learn how this unified mobile device management platform addressed FCC Behavioral Health’s primary goals and returned immediate ROI.