Optimizing Technology in Clinical Care Workflows is Vital to Improving Patient Outcomes

Long before COVID-19 came to healthcare’s doorstep, the framework to improve our systems and care delivery focused on the Quadruple Aim Model. Two years into the national health emergency, healthcare delivery has shifted. It is growing rapidly outside the walls of our hospitals and clinics to include pharmacies, parking lots, and our patients’ own homes. Today, the end goal of the Quadruple Aim is more necessary than ever but the environment to reach these ideals is increasingly challenging. It is the work of everyone in healthcare – providers, executives, administrators, and vendor partners – to improve clinical care delivery and public health overall.
However, we all know delivering healthcare is complicated. With patients receiving care in so many different settings, and many facing ongoing staffing challenges, every tool and resource must be utilized effectively to coordinate patient care with less burden on physicians.

“Care delivery starts with the clinician, and they must have the necessary support, documentation, and technology available for patient treatment if they are to flourish,” explains Mark Masters, Ph.D. President and Founder of MDabstract.

“To be in healthcare today means that in some way you are a part of the support structure for every patient seen across the country,” adds Masters.

But with these disparate documentation challenges, how can healthcare leadership and IT vendor partners come together in the current environment and help clinicians? It starts with addressing what healthcare providers really need:

• Streamlining clinical throughput
• Navigating patients and their documentation through transitions of care settings
• Freeing physicians from data entry
• Maximizing the art, science, and business of providing healthcare

“The pandemic disrupted our entire system, but it has given us a unique opening to enter the world of our caregivers and see what is happening, with and to them, as they practice medicine in the new normal,” explains Masters.

“We can design solutions through expert managed services and digital innovations to optimize their workflow and help clinicians and patient care come out better on the other side. From this perspective, it’s an exciting time with lots of opportunities to work with our healthcare and provider partners to meet these challenges, improve documentation, protect revenue targets and help them deliver better care.”